The ISO 9000 family of standards relates to quality management systems and is designed to help organizations ensure they meet the needs of customers and other stakeholders (Poksinska et al, 2002 [1]). The standards are published by ISO, the International Organisation for Standardisation, and available through National standards bodies. ISO 9000 deals with the fundamentals of quality management systems (Tsim et al, 2002 [2]), including the eight management principles (Beattie and Sohal, 1999;[3] Tsim et al, 2002[2]) on which the family of standards is based. ISO 9001 deals with the requirements that organisations wishing to meet the standard have to fulfill.
Third party certification bodies provide independent confirmation that organisations meet the requirements of ISO 9001. Over a million organisations worldwide [4] are independently certified, making ISO 9001 one of the most widely used management tools in the world today. Despite widespread use, however, the ISO certification process has been criticised[5] as being wasteful and not being useful for all organisations.[7]
Info from Wikipedia. Read more here: http://en.wikipedia.org/wiki/ISO_9001:2008
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